Not only can it be a long and difficult journey it can also be a very expensive one too! We don't want you to have to waste any money on a solution that doesn't work and because we're so confident that ours will, we provide a money back guarantee.

It is important that you please read the below terms and conditions to ensure the process is followed and in the unlikely event that you need to action a claim that you do not miss out: 

To qualify for the guarantee you must be a customer in the UK or USA and have been using the supplements for a full 90 day period, this is because it can sometimes take this long for results to show. Fixing the root cause is an effective, long-term solution - not an overnight quick-fix. 

Items protected under the guarantee are: 

  • 3 Bottles (whether purchased individually or together) 
  • The cost of 3 bottles (£60) when purchased as part of a bundle

The minimum and maximum claim you can make is for 3 bottles. The 3 bottles cost will be refunded in line with how it was purchased (bottle, subscription or bundles)

You'll need to contact us by email within 5 days of the end of a 90 day period after purchasing your 1st bottle or bundle. We cannot perform guarantees past this date, and we are not able to provide the guarantee after more purchases.

After emailing us, you will receive a simple returns form to fill out - it is important that you also retain all used/empty bottles because these must be returned to us. We do this to prevent unauthorised resale and don't worry, we never re-sell returned items, instead we will dispose of them safely. 

The postage costs for returning the bottles is the responsibility of the customer and is non-refundable. A £5 refund administration fee will also be deducted from the claim - please be aware that this is standard practice and is employed by many online retailers.

If you have any further questions or you need further clarification please contact us. 

All conditions of the guarantee are subject to change and is offered on behalf of Pore Favor on good faith. The guarantee can be cancelled by an agent without approval of the buyer and Pore Favor withholds the right to cancel any guarantee without question or approval.