DELIVERY & RETURNS

Delivery:

Standard postage in the UK is free of charge, you can upgrade to next day delivery for £6.99 extra. If you place an order before 2pm we’ll post it that same day via Evri (Standard Delivery) or Royal Mail (Express Delivery), orders placed after 2pm will be sent the following day.

Postage to all European Countries costs £7.50.  Please be aware that delivery times are extended due to reduced international travel and Brexit. We always use a premium carrier such as DPD. 

You'll receive email confirmation once your order has been shipped but if you have any questions at any time feel free to reach out to us either by email or using the chat option in the bottom right of your screen. 

NEW - Eco Delivery - 

• We will plant a tree with every order!
• To reduce the carbon footprint of your order, we have partnered with the lowest carbon footprint courier available ensuring that the last mile of your delivery is completed on foot, by bike or electric vehicle.
• Delivered within 2-5 working days

Returns: 

This returns policy is seperate to the money-back-guarantee policy.

You can return your order to us within 14 days of purchase, provided that the safety seal is still intact. To do so, please email us at skincare@porefavor.com. 

The postage costs for returning the bottles is the responsibility of the customer and is non-refundable.